We offer screens for indoor and outdoor uses (Digital Signage,LED), as well as interactive screens.
What is the difference between indoor and outdoor screens?
Outdoor displays are brighter and weather-resistant, while indoor ones are for protected areas.
What screen sizes are available? Can it be customized?
We offer multiple sizes from 13 to 110 inches, and led screens can be customized to your exact size. We have all-in-one (110", 136", 165")
What is the screen's lifespan?
Range from 50,000 to 100,000 operating hours.
What is the difference between pixel pitch p2, p3, p6…?
It is a measure of the distance between pixels in mm; the lower the number, the higher the resolution.
What is the display resolution and brightness?
We offer 4K displays with brightness up to 7000 nits.
Do the screens work in all weather conditions?
Yes, especially outdoor screens that are rated for environmental resistance.
Can the screen be operated 24/7?
Yes, most screens are designed to operate 24 hours a day and support continuous operation.
Can screen brightness adjust automatically based on ambient light?
Yes, brightness can be adjusted automatically in models, which include an ambient light sensor (HDR) that adjusts brightness based on surrounding light.
Does digital signage or video wall have sound?
Video wall does not have sound, signage does.
What is the difference between hospitality displays and regular consumer tvs?
Hospitality Displays are built for guest rooms, offering personalized and interactive experiences.
Digital Signage Displays are used in public areas for advertisements and promotions.
Can the displays be integrated with the Property Management System (PMS)?
Yes, they can be integrated with PMS.
Can guests use the display to access hotel services?
Yes, guests can request services like dining and housekeeping directly via the screen.
Is there a content lock feature to protect system settings?
Yes, content lock is available to protect system settings from guest interference.
What are the basic requirements for installing a drive-thru system?
An empty conduit with a sensor cable running to the base station.
Power supply and internet connection.
Power and data cable.
Can the volume be adjusted based on surrounding noise levels?
Yes, the external speaker post is insulated with foam material to reduce noise
Is the system integrated with the pos (point of sale) system?
Yes, Drive-Thru System Connectivity Options
Direct connection using an HDMI cable.
Web Browser: Through a URL link it is linked to the MagicINFO.
Are there daily or monthly performance reports available?
Performance reports are available upon client request, and only if a timer is integrated into the system.
Can the content be controlled remotely?
Yes, using an online content management system.
Do the screens need internet to work?
If the content is scheduled, it does not require the Internet, but in the case of remote control, it must be available.
Do you provide a Content Management System (CMS)?
Yes, and we provide training on it with the contract
Do you provide a Content Management System (CMS)?
Yes, and we provide training on it with the contract
Do the screens support wi-fi?
Yes, except for outdoor screens.However, an external Wi-Fi streaming device that is resistant to external factors can be added.
Can content be scheduled and played automatically?
Yes, the content timing can be set according to the required schedule.
Can I view a live broadcast on the screen?
Yes, for some models that support it.
Can I change the content via the mobile app?
Yes, using the web interface.
Can more than one menu or language be displayed on the screen?
Yes, menus can be displayed in multiple languages, or the screen can be split to view more than one menu at the same time.
Are there ethernet ports on the screens?
Yes, there are.
Can more than one screen be connected together to display the same content?
Yes, multiple screens can be linked together to display the same content simultaneously, which is very useful in large spaces or multiple branches.
Do the screens support videos, audio and images?
Yes, in addition to texts and interactive content.
What are the technical requirements for the screen installation site?
It depends on the type of screen, but in all cases, A 220V power socket is required, along with a concrete or reinforced wall to securely mount the screen and bracket.
Do you provide site inspection services before installation?
Yes, we provide a site inspection before installation to assess site conditions and ensure proper setup.
Can the screen be installed on glass façades?
There are customized semi-outdoor models that can withstand sunlight This screen cannot be mounted directly on glass. However, it can be installed using a ceiling-mounted or floor-mounted stand to avoid placing weight on the glass surface.
Is there digital signage touch?
Yes, there is
How long does it take to install the screen?
from one to three days depending on the location, and it may take longer for some projects
Does the service include delivery and installation?
Yes, depending on the agreed city.
Do you provide training on using the screen and system?
Yes, practical training on operating the system.
What are the procedures in case of a malfunction or errors?
Support team responds within 24 hours.
How long does it take to respond to technical support requests?
Usually within 2 hours to 1 business day of submitting the ticket.
Are the screens compatible with cameras or other smart systems?
Yes, it can be integrated with monitoring systems depending on the project.
Does the screen fit vertically and horizontally or horizontally only?
Screens are installed both vertically and horizontally.
Can I try the screen before contracting or purchasing?
Yes, by live viewing or visiting a nearby screen location.
Do you provide periodic maintenance or after-sales services?
Yes, with optional service level agreement (SLA).
What is the difference between brackets (wall mounts) for digital signage screens and video walls?
The three types of signage brackets:
Fixed
Tilting (moves up and down),
Swivel (moves right and left). Video bracket: Samsung push-back (moves forward and back).
How much does it cost to buy or rent?
Varies by size and specifications. Contact us for a quote.
Do you have temporary rental options for events or exhibitions?
Yes, for events and exhibitions daily or weekly.
What is the warranty policy?
2 to 3 years warranty.
Are there any hidden fees (installation, licenses, maintenance…)?
